Returns

Due to the personal nature of waist beads, we do not accept returns or exchanges once an order has been delivered.

Faulty items

If you have received a faulty item, we will offer a refund or exchange. To begin the process, please contact us with the following:

• Your order number
• A clear photo of the faulty item

We will review your request and respond within 1–2 business days. No further action will be taken until we have received and reviewed the required photo.

How to contact us

Please use our Contact page to submit your request. Include your order number and photo in your message.

Questions?

Visit our FAQ for more information.